The Next Generation of Business Intelligence: Driving Customer Insights...
Retailers have been collecting consumer data for years from a variety of sources – from POS to loyalty programs, syndicated data, surveys and focus groups. This data has unfortunately been unavailable...
View ArticleImproving Retailer Responsiveness with Real-Time Business Intelligence
In 2007, RSR surveyed retailers to understand how Retailers use customer data in thier Business Intelligence applications. This year, we decided to look at the conversion of operational transaction...
View ArticleUsing Business Intelligence to help Control Outcomes in an Uncontrollable World
Today’s retailers face external and internal challenges including knowledgeable customers, longer supply chains, shrinking demand cycles and a constrained economy. RSR believes these challenges cannot...
View ArticleThe Democratization of Business Intelligence: How Retailers Sense and Respond...
Reducing lag time to action has become Retail’s Holy Grail. Customer tastes, needs and wants change frequently, and social networks have created a transparent world where price has been replaced by...
View ArticleLoss Prevention in a Post-Recession World
Regardless of any long-term economic view, recent data shows consumer spending has risen, and retail results are significantly better than they have been for several years. Have pressures to improve...
View ArticleThe Intelligent Retailer’s World of Insight
In an era of continued global economic uncertainty, rapid response to market conditions is increasingly important. Once disparate departments within the retail enterprise now need to respond as a...
View ArticleRetail Business Intelligence: A Work in Progress
Download Report The rapid shifts in consumer behavior and the proliferation of new channels that are forcing retailers to cope with new data sources, new ways of looking at analytics and new analytics...
View ArticleRetail Analytics Moves To The Frontline: Benchmark 2014
Download Report RSR’s latest study on BI & Analytics in Retail shows those retailers that understand the strategic importance of new data about the customer experience are already becoming the next...
View ArticleModern Merchandising: Managing Complexity with New Tools and Techniques
Download Report Things have changed in the world of merchandising. Driven by the ascendancy of marketing, the proliferation of product information channels, and advances in computing power, merchants...
View ArticleAdvanced Analytics in Retail: Retailers Fixate On The Customer
Download Report Retailers are putting so much mind-share into analyzing customers’ digitally enabled shopping behaviors that many are missing other opportunities. For example, most retailers do not...
View ArticleThe Internet Of Things In Retail: Great Expectations
Download Report The Internet of Things (IoT) in retail has had such a large amount of hype and an awful lot of buzz around it that many people don’t even know what it really means. Many of the...
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