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The Next Generation of Business Intelligence: Driving Customer Insights...

Retailers have been collecting consumer data for years from a variety of sources – from POS to loyalty programs, syndicated data, surveys and focus groups. This data has unfortunately been unavailable...

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Improving Retailer Responsiveness with Real-Time Business Intelligence

In 2007, RSR surveyed retailers to understand how Retailers use customer data in thier Business Intelligence applications. This year, we decided to look at the conversion of operational transaction...

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Using Business Intelligence to help Control Outcomes in an Uncontrollable World

Today’s retailers face external and internal challenges including knowledgeable customers, longer supply chains, shrinking demand cycles and a constrained economy. RSR believes these challenges cannot...

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The Democratization of Business Intelligence: How Retailers Sense and Respond...

Reducing lag time to action has become Retail’s Holy Grail. Customer tastes, needs and wants change frequently, and social networks have created a transparent world where price has been replaced by...

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Loss Prevention in a Post-Recession World

Regardless of any long-term economic view, recent data shows consumer spending has risen, and retail results are significantly better than they have been for several years. Have pressures to improve...

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The Intelligent Retailer’s World of Insight

In an era of continued global economic uncertainty, rapid response to market conditions is increasingly important. Once disparate departments within the retail enterprise now need to respond as a...

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Retail Business Intelligence: A Work in Progress

Download Report The rapid shifts in consumer behavior and the proliferation of new channels that are forcing retailers to cope with new data sources, new ways of looking at analytics and new analytics...

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Retail Analytics Moves To The Frontline: Benchmark 2014

Download Report RSR’s latest study on BI & Analytics in Retail shows those retailers that understand the strategic importance of new data about the customer experience are already becoming the next...

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Modern Merchandising: Managing Complexity with New Tools and Techniques

Download Report Things have changed in the world of merchandising. Driven by the ascendancy of marketing, the proliferation of product information channels, and advances in computing power, merchants...

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Advanced Analytics in Retail: Retailers Fixate On The Customer

Download Report Retailers are putting so much mind-share into analyzing customers’ digitally enabled shopping behaviors that many are missing other opportunities. For example, most retailers do not...

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The Internet Of Things In Retail: Great Expectations

Download Report The Internet of Things (IoT) in retail has had such a large amount of hype and an awful lot of buzz around it that many people don’t even know what it really means. Many of the...

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